Harris Teeter Reviews
Harris Teeter Customer Reviews (12)
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Harris Teeter Customer’s Q&A
Harris Teeter Features and Benefits
Key Features and Benefits of Harris Teeter:
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Community Involvement:
- Philanthropy: Harris Teeter focuses on five main areas: eliminating hunger, educating children, promoting children’s wellness, non-profit partnerships, and disaster relief.
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In-Store Services:
- Starbucks Coffee: Offers specialty drinks and food options.
- Grocery Carry-out: Provides convenient grocery delivery services.
- Western Union Services: Offers money transfer, money order, payment service, and prepaid services.
- Gift Cards: Provides a selection of premium brand gift cards through the Gift Card Mall.
- Coinstar: Allows customers to exchange coins for eCertificates or gift cards.
- Rug Doctor Carpet Cleaning: Offers professional-grade carpet cleaning machines for rent.
- Blue Rhino Propane Tank Exchange: Provides an earth-friendly propane tank exchange service.
- Free In-store WiFi: Offers public WiFi connection for customers.
- Lottery Tickets: Sells lottery tickets in participating stores.
- Up to $200 Cash Back: Offers cash back with debit card transactions.
- ATM Services: Provides Automated Teller Machine services at all locations.
- Postage Stamps: Sells postage stamps by the book.
- Bus Passes: Offers local bus passes at participating stores.
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Employee Benefits:
- Health Care: Offers medical, dental, and vision insurance, as well as life insurance.
- Financial Benefits: Provides 401(k) plans with company-matched contributions, saving plans, and profit sharing.
- Educational Assistance: Partners with Queens University and The University of Phoenix, offering educational leave of absence for associates.
- Vacation & Personal Hours: Offers paid vacation days, personal days, jury duty days, and bereavement days.
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Online Services:
- HT Plus Membership: Offers free delivery on orders over $35, with different time slots available based on membership level.
- Harris Teeter Delivery: Allows customers to shop online and have their groceries delivered by trained Harris Teeter associates or third-party services like Instacart.
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Data Collection and Protection:
- Harris Teeter collects data to improve shopping experiences, develop new products, and protect customer information.
Harris Teeter Pricing
Harris Teeter's pricing structure includes several key points:
- Service Fees: For ExpressLane Online Shopping, the service fee is waived for orders over $100. For orders between $50 and $99.99, the fee is $2.95, and for orders between $25 and $49.99, the fee is $4.95.
- Delivery Fees: HT Plus members do not pay a delivery fee for orders over $35.
- Subscription Incentives: Annual ExpressLane subscription members receive double Fuel Points, 5% off Harris Teeter brand items, and a waived minimum order restriction of $25.
- Payment Methods: Harris Teeter accepts credit cards, debit cards, Harris Teeter Charge Cards, and EBT for ExpressLane orders, but EBT and Charge Card payments require a visit to the Customer Service Desk.
For more detailed information, you can visit harristeeter.com.
About Harristeeter.com Payment Method?
Harris Teeter accepts a variety of payment methods for convenience. For in-store purchases, customers can use Mobile Pay, a contact-free payment option available through the Harris Teeter App. This method generates a one-time use QR Code that securely transmits payment and loyalty information from a mobile phone at checkout. Credit cards, debit cards, Harris Teeter Charge Cards, and EBT are accepted for ExpressLane orders. However, if paying with a Harris Teeter Charge Card or EBT, customers are required to visit the Customer Service Desk due to payment capabilities. For online orders, payment can be made using the saved payment cards in the digital wallet on the Harris Teeter App or website.
Harris Teeter FAQs
Harris Teeter Alternatives
Harris Teeter's top competitors include:
- H-E-B - A private company founded in 1905 in San Antonio, Texas, with a significant employee base and strong presence in the General Merchandise & Discount Stores industry.
- Alex Lee - Founded in 1931 in Hickory, North Carolina, known for its competition in the General Merchandise & Discount Stores sector, with a revenue slightly lower than Harris Teeter.
- Acme Fresh Market - Established in 1891, headquartered in Akron, Ohio, competing in the Retail space with fewer employees than Harris Teeter.
- Publix - A Florida-based grocery store chain known for its high-quality deli, bakery, and fresh food options, although it has faced criticism for higher prices.
- Food Lion - A budget-friendly option for grocery shopping, often preferred for its affordability.
- Wegmans - A high-end grocery store chain popular in the Raleigh area, known for its quality and variety of products.
- Trader Joe's - A unique grocery store chain offering a variety of specialty products.
- Aldi - A discount grocery store chain known for its low prices and efficient shopping experience.
- Lidl - Another discount grocery store chain offering competitive prices and a wide range of products.
- Key Food - A grocery store chain with a significant online presence and a strong focus on groceries, although it has a lower similarity score compared to other competitors.
These alternatives offer varying levels of competition in terms of pricing, product selection, and customer service.
About Harristeeter.com Prices and Cost?
Harris Teeter's pricing structure includes a service fee for their ExpressLane Online Shopping, which is waived for orders over $100. For orders ranging from $50 to $99.99, the service fee is $2.95, and for orders between $25 to $49.99, it's $4.95. On Thursdays, from 9 a.m. to 2 p.m., senior shoppers aged 60 and older can enjoy a waived service fee. Additionally, Harris Teeter offers subscription options: an annual subscription for $99.95 or a monthly subscription for $16.95, providing benefits like double Fuel Points, discounts on Harris Teeter brand items, and waived minimum order restrictions.
About Harristeeter.com Popular Products and Services?
Harris Teeter is known for its ExpressLane Online Shopping service, allowing customers to order groceries for pickup or delivery. The website features weekly specials, digital coupons, and Fuel Points to enhance savings. Shoppers can manage their shopping lists online, adding items like the popular Harris Teeter Milk. The site has been redesigned to simplify the shopping experience, making it easier to access these services and products.
Harristeeter.com Return Policy?
Harris Teeter's return policy ensures customer satisfaction by offering refunds for any dissatisfactory products. For ExpressLane online shopping, if an order paid for online is not picked up, it will be refunded back to the card used. Refund processing varies by bank and can take 7-10 business days. As for the shipping policy, ExpressLane orders require a minimum of a four-hour lead time and must be placed by 3 PM for same-day service. There are a limited number of timeslots per day, and once these are filled, customers will need to select a timeslot for the next available day. Select ExpressLane stores offer ExpressLane Delivery service at an additional cost. Orders over $50 have a $9.95 delivery fee, and orders under $50 have an $11.95 delivery fee. Yearly subscribers are eligible for free delivery on orders $35 or more.
Tell me more about the Harris Teeter Charge Card.
The Harris Teeter Rewards World Elite Mastercard® offers a range of benefits for shoppers. Cardholders can earn cash back on every eligible net purchase, with up to 5% cash back on mobile wallet and Mobile Pay transactions within the Harris Teeter App. Additionally, there is 3% cash back on dining and fuel for the first $6,000, then 1% thereafter, 2% cash back inside Harris Teeter stores, and 1% cash back on purchases everywhere else. New cardmembers can earn a $100 statement credit after spending $500 on eligible purchases within the first 90 days. The card also provides 2x Fuel Points and a $59 credit towards a free next-day delivery HT Plus Membership after enrollment. There is no annual fee for the card, making it an attractive option for regular Harris Teeter shoppers.