Harris Teeter Reviews

Harris Teeter's pricing structure includes a service fee for their ExpressLane Online Shopping, which is waived for orders over $100. For orders ranging from $50 to $99.99, the service fee is $2.95, and for orders between $25 to $49.99, it's $4.95. On Thursdays, from 9 a.m. to 2 p.m., senior shoppers aged 60 and older can enjoy a waived service fee. Additionally, Harris Teeter offers subscription options: an annual subscription for $99.95 or a monthly subscription for $16.95, providing benefits like double Fuel Points, discounts on Harris Teeter brand items, and waived minimum order restrictions.

Harris Teeter is known for its ExpressLane Online Shopping service, allowing customers to order groceries for pickup or delivery. The website features weekly specials, digital coupons, and Fuel Points to enhance savings. Shoppers can manage their shopping lists online, adding items like the popular Harris Teeter Milk. The site has been redesigned to simplify the shopping experience, making it easier to access these services and products.

Harris Teeter accepts a variety of payment methods for convenience. For in-store purchases, customers can use Mobile Pay, a contact-free payment option available through the Harris Teeter App. This method generates a one-time use QR Code that securely transmits payment and loyalty information from a mobile phone at checkout. Credit cards, debit cards, Harris Teeter Charge Cards, and EBT are accepted for ExpressLane orders. However, if paying with a Harris Teeter Charge Card or EBT, customers are required to visit the Customer Service Desk due to payment capabilities. For online orders, payment can be made using the saved payment cards in the digital wallet on the Harris Teeter App or website.

Harris Teeter's return policy ensures customer satisfaction by offering refunds for any dissatisfactory products. For ExpressLane online shopping, if an order paid for online is not picked up, it will be refunded back to the card used. Refund processing varies by bank and can take 7-10 business days. As for the shipping policy, ExpressLane orders require a minimum of a four-hour lead time and must be placed by 3 PM for same-day service. There are a limited number of timeslots per day, and once these are filled, customers will need to select a timeslot for the next available day. Select ExpressLane stores offer ExpressLane Delivery service at an additional cost. Orders over $50 have a $9.95 delivery fee, and orders under $50 have an $11.95 delivery fee. Yearly subscribers are eligible for free delivery on orders $35 or more.

The Harris Teeter Rewards World Elite Mastercard® offers a range of benefits for shoppers. Cardholders can earn cash back on every eligible net purchase, with up to 5% cash back on mobile wallet and Mobile Pay transactions within the Harris Teeter App. Additionally, there is 3% cash back on dining and fuel for the first $6,000, then 1% thereafter, 2% cash back inside Harris Teeter stores, and 1% cash back on purchases everywhere else. New cardmembers can earn a $100 statement credit after spending $500 on eligible purchases within the first 90 days. The card also provides 2x Fuel Points and a $59 credit towards a free next-day delivery HT Plus Membership after enrollment. There is no annual fee for the card, making it an attractive option for regular Harris Teeter shoppers.